Contact Centers of IDS JMK
Contact Centers of IDS JMK handle inquiries regarding electronic ticket subscriptions, assist with the purchase of electronic tickets, and provide advice on travel while helping you find the most convenient connections. In the Contact Centers, you can also settle matters related to fines from inspectors or validate your ticket. Among other services, the centers also offer the sale of additional products, such as promotional and souvenir items, timetables, and cycling maps. You can find the entire range on our e-shop. The list of centers is also available on the IDS JMK Location Map at mapa.idsjmk.cz.
Contact centre Brno
MON: | 07:00 a.m - 06:00 p.m | ||
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TUE: | 07:00 a.m. - 06:00 p.m. | ||
WED: | 07:00 a.m. - 06:00 p.m. | ||
THU: | 07:00 a.m.- 06:00 p.m. | ||
FRI: | 07:00 a.m. - 06:00 p.m. |
On weekends and holidays from 6:00 a.m. to 6:00 p.m. you can use the international ticket office next to the ČD Lounge at Brno Main Station.
Contact centre Breclav
MON: | 07:45 a.m - 05:15 p.m. | ||
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TUE: | 07:45 a.m. - 03:15 p.m. | ||
WED: | 07:45 a.m. - 05:15 p.m. | ||
THU: | 07:45 a.m. - 03:15 p.m. | ||
FRI: | 07:45 a.m. - 03:15 p.m. |
Lunch break: 12:30 - 01:00 p.m.
Contact centre Znojmo
MON: | 07:00 a.m. - 04:30 p.m. | ||
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TUE: | 07:00 a.m - 02:30 p.m. | ||
WED: | 07:00 a.m. - 04:30 p.m. | ||
THU: | 07:00 a.m. - 02:30 p.m. | ||
FRI: | 07:00 a.m. - 02:30 p.m. |
Lunch break: 12:30 - 01:00 p.m.
Contact centre Vyškov
MON: | 06:30 a.m. - 04:00 p.m. | ||
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TUE: | 06:30 a.m. - 02:00 p.m. | ||
WED: | 06:30 a.m. - 04:00 p.m. | ||
THU: | 06:30 a.m. - 02:00 p.m. | ||
FRI: | 06:30 a.m. - 02:00 p.m. |
Lunch break: 12:30 - 01:00 p.m.
Contact centre Boskovice
MON: | 08:30 a.m. - 03:00 p.m. | ||
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TUE: | 10:30 a.m. - 05:00 p.m. | ||
WED: | 08:30 a.m. - 03:00 p.m. | ||
THU: | 10:30 a.m. - 05:00 p.m. | ||
PÁ: | 10:30 a.m. - 05:00 p.m. |
Lunch break: 12:30 - 01:00 p.m.
Contact centre Blansko
MON: | 07:30 a.m. - 03:15 p.m. | ||
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TUE: | 07:00 a.m. - 02:45 p.m. | ||
WED: | 07:30 a.m. - 03:15 p.m. | ||
THU: | 07:00 a.m. - 02:45 p.m. | ||
FRI: | 07:00 a.m. - 02:45 p.m. |
Lunch break 11:00 a.m. - 12:00
Operated by ČAD Blansko
Contact centre Kyjov
MON: | 07:00 a.m. - 03:00 p.m. | ||
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ÚT: | 07:00 a.m. - 03:00 p.m. | ||
ST: | 07:00 a.m. - 03:00 p.m. | ||
ČT: | 07:00 a.m. - 03:00 p.m. | ||
PÁ: | 07:00 a.m. - 03:00 p.m. |
Lunch break 11:30 a.m. - 12:00
Operated by ČSAD KyjovContact centre Hodonín
MON: | 06:30 a.m. - 04:00 p.m. | ||
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TUE: | 06:30 a.m. - 02:00 p.m. | ||
WED: | 06:30 a.m. - 04:00 p.m. | ||
THU: | 06:30 a.m. - 02:00 p.m. | ||
FRI: | 06:30 a.m. - 02:00 p.m. |
Lunch break: 12:30 - 01:00 p.m.
Contact centre Hustopeče
MON: | 07:15 a.m. - 04:45 p.m. | ||
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TUE: | 07:15 a.m. - 02:45 p.m. | ||
WED: | 07:15 a.m. - 04:45 p.m. | ||
THU: | 07:15 a.m - 02:45 p.m. | ||
FRI: | 07:15 a.m. - 02:45 p.m. |
Lunch break: 12:30 - 01:00 p.m.
Contact centres at ČD ticket offices
From 1 December 2023, selected ČD ticket offices will provide the services of IDS JMK Contact Centres. You can therefore arrange everything you need regarding electronic fares and related matters there. Check the exact opening hours on the ČD website.
Contact centre Letovice
Opening hours are the same as the Czech Railways ticket office.
Operated by Czech railwaysContact centre Mikulov
Opening hours are the same as the Czech Railways ticket office.
Operated by Czech railwaysContact centre Moravský Krumlov
Opening hours are the same as the Czech Railways ticket office.
Operated by Czech railways
Contact centre Tišnov
Opening hours are the same as the Czech Railways ticket office.
Operated by Czech railwaysContact centre Veselí nad Moravou
Opening hours are the same as the Czech Railways ticket office.
Operated by Czech railwaysČD Lounge Brno
At the ČD Lounge in Brno it is possible to purchase electronic prepaid tickets on Saturdays and Sundays.
Operated by Czech railways